Conclusion

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In this chapter I have explicated the CM process so that researchers and practitioners

can utilize this method to address IS issues within organizations. While I have addressed

the specific steps involved in the process there are issues that a researcher should be

familiar with before engaging in CM research. As you have probably realized, the CM

process is very labor intensive. Several software packages have been developed to aid

the process (discussed in Chapter III), but there is still a significant amount of labor

involved.

On the positive side, causal mapping is a versatile method on several fronts. As seen in

this chapter, CM can be effectively used in several research contexts (discovery,

evocative, hypotheses testing, and intervention). The CM method is also versatile with

respect to the theories that can be used. With CM you can use multiple theories (lenses)

to interpret the data collected (causal statements).

This chapter has detailed the process of conducting CM research. This book has a

number of illustrations of how this method is employed. It is my hope that these

techniques and examples will stimulate the use of causal mapping research within the IS

field.