Appendix A: Respondent Demographics

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Employer Background Age G Management

Responsibility

Title

Large accounting/consulting firm

Reports to senior manager or VP

Organized by industry sectors

Bachelors in Engineering

1994, MBA 96

With firm since 1998

29 M In projects 2 ½ yrs

focus on success & risk,

analyzing requirements

Project manager

Medium-sized custom

manufacturing

Reports to IT director

new role/division

-IT not quite understood

reporting track

-president is engineer

-CFO

-director of IS

BS Computer science

40 F Manages two teams of

business consultants

Supports sales and ecommerce

helpdesk since 09/2001

Business

Integration

Manager

Medium-sized custom

manufacturing

Reports to IT director

-president is engineer

-CFO

-director of IS

Bachelors in Information

systems

40 F two years’ tenure

manages 13 developers

Application

systems

manager

Large accounting/consulting firm

Bachelors in Philosophy

Business certificate

MBA

-employed since 1999 in

current role

31 M responsibility is in the

middle of the hierarchy

last project, 8 people

reporting directly, four

more reporting indirectly

Development

manager

Medium-sized financial brokerage

IT dept.

has 20yrs old IT in a-transition

process

Bachelor of Science in

electrical engineering

47 F mentor for OO/JAVA

(80%)

acts as liaison between

IT department and

business line IT users

Lead developer