Reaction: Your Initial Coaching Sessions

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_ Questions 1–8. These closed-ended questions enable the

respondents to quickly rate their initial experiences with coaching.

The seven items included in the scale were determined by

the client and the evaluator to be the most important areas for

which to collect data on the coaching initiative. These items

may change based on the particulars of a coaching initiative.

A four-point scale is used to force a choice between agreement

and disagreement with each of the seven statements. It is

recommended not to include a response category for “uncertain”

because these responses do not provide any clarity about

what respondents are thinking about a particular item.

Items 2 and 4 are called reversal questions, in that these items

state a negative situation in contrast to the positive cast of the

other items. Reversal questions are included to counter

“response set,” or the tendency of some respondents to quickly