Initial Reaction and Learning

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Introduction: Thank you for participating in this important survey! The intention of this

survey is to better understand the value and business impact of the coaching provided so

far to the leadership program participants. The results from this survey will enable

OptiCom to best utilizecoaching in the context of the business.

Survey results will be anonymous—the data will be presented in group form only and

individual names will not be reported. A third party, MetrixGlobal LLC, will analyze all

data and a summary report will be provided to the sponsors of OptiCom. You will also

receive a summary report.

Thank you so much for your participation!

Your Initial Coaching Sessions

Please provide your initial impressions of coaching based upon your first four sessions.

Place an “X” in the appropriate category for each item.

1 2 3 4

Strongly

Disagree

Disagree Agree Strongly

Agree

1. My coach and I set objectives for

coaching.

2. The expectations from the senior leaders

for the coaching initiative are not clear.

3. My coach and I connected and established

rapport.

4. I was skeptical that coaching was going to

work for me.

5. I was satisfied that the first three or four

sessions provided a strong foundation for

our coaching conversations.

6. Conducting coaching over the telephone is

very effective for me.

7. The pacing of the coaching sessions is

about right; not too fast or too slow.

8. The personal assessment data were

effectively explained to me.

9. What suggestions do you have for improving the introduction and initiation of

coaching?

(Write your response here.)

Figure 12.1 Questionnaire A: Reaction and Learning.

run down the list of items and select the same response category

without actually reading the questions. The values of these

questions are reversed during data analysis so that all responses

can be grouped.

_ Question 9. This open-ended question is the opportunity to

hear from the respondent in his or her own words how the

coaching initiative could be improved. The preceding closedended

questions often act as brain ticklers to help the

respondents think of additional improvements. The qualitative

data from this item are important because, no matter how well

written the preceding closed-ended questions are, you cannot