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lasting changes, 18

leaders

developing, 126–27, 129

managing, 127–28

selecting, 125–26

transitioning, 128–29

leadership competency model, 180

leadership supply process, 125

Leading with Insight, 28–40

essential questions, 31

levels of insight, 21–26

emotional insight, 22–23

inspirational insight, 25–26

intuitive insight, 23–25

Index 281

overview, 21

reflective insight, 21–22

overview, 28–31

Quadrant 1: finding focus,43–59

answering “what do I need to

do?”, 46–47

case study, 43–46

coaching tools and

approaches for, 53–59

essential outcome: physical

centeredness, 52–53

making space for change,

47–48

overview, 31–33, 43

touchstones, 48–52

Quadrant 2: building bridges,

61–75

answering “what am I made

of?”, 66

case study, 61–65

coaching tools and

approaches for, 70–75

creating relationships that

work, 65–66

essential outcome: emotional

centeredness, 69–70

overview, 33–34, 61

touchstones, 66–69

Quadrant 3: creating alignment,

77–92

aligning who you are with

how you work, 81–82

answering “who do I want to

be?”, 83

case study, 77–81

coaching tools and

approaches for, 87–92

essential outcome: intuitive

centeredness, 86–87

overview, 36–37, 77

touchstones, 83–86

Quadrant 4: original action,

93–108

answering “what do I want to

create?”, 98–99

case study, 93–97

coaching tools and

approaches for, 103–7

creating step change, 97–98

essential outcome: personal

power, 102–3

overview, 38–39, 93

touchstones, 99–102

Leading with Insight model, 17, 30

learning curve, 143

levels of insight, of Leading with

Insight, 21–26

emotional insight, 22–23

inspirational insight, 25–26

intuitive insight, 23–25

overview, 21

reflective insight, 21–22

linear thinking, 91