Aligning Who You Are with How You Work

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The case study illustrates the essence of Quadrant 3 work—creating

alignment between what a client values and how those values are

Quadrant 3: Creating Alignment 81

expressed through his leadership style and the focus of his work. By

the time a client reaches the third quadrant, he has the ability to

reflect on his own experience and draw conclusions about what is

important to him on a personal and professional level. These

insights are often brought to light by the challenges the client faces

and the questions those challenges evoke, just as Mark found himself

having to find a way to inspire his team to a new level of performance,

whether he felt ready for that task or not. He discovered in

the process what was important to him, and he found a way to honor

that in his work with his team.

As the problems that need to be unraveled become more complex,

our ability to think our way to a solution is rarely sufficient to

deliver the needed results in a timely manner. We need to be able

to integrate a lot of information and have enough confidence in

ourselves and our choices to move into action and adjust our

actions as the situations change. This is where intuitive insight

plays a part. Mark was able to integrate his logical analysis of his

team’s situation with his intuitive insight about what was getting

in their way to find a way to move forward that felt right to

him. This element of finding personal and professional clarity

by experiencing complexity is the hallmark of development in

Quadrant 3.

Examples of Quadrant 3 goals include the following:

_ Expand one’s leadership style to include approaches that are

less developed

_ Accomplish a goal through teamwork

_ Gain clarity about the direction or purpose of one’s work

_ Develop and present an idea to create buy-in from others

_ Transition from management to leadership

_ Develop a network of influence

_ Play a leadership role to forward the action in a complex

situation

_ Integrate creativity and purpose back into one’s work and

one’s life