Timing Activity Resources

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4:30 Review of next steps List of next steps

1. Each leader e-mails to Wendy his or

her priority of coaches to work with.

2. Wendy finalizes and distributes the

list of coaching assignments.

3. Session notes, including operating

ground rules for coaching, are

distributed.

Wendy fields final Q & A and adds

next steps as needed.

5:00 ADJOURN

Table 9.1 Continued

coaching sessions. The length of time between coaching sessions

stretches out as clients take longer and longer to implement

action items from the coaching sessions. Establishing

operating ground rules can be an effective way to inoculate a

coaching relationship from losing steam. Examples of ground

rules include being punctual on coaching calls, completing

action items in a timely way, and investing the time and energy

required to make substantial behavior changes.

The afternoon of the orientation session featured an activity

that allowed all participants to identify and then agree to

the operating ground rules to make coaching successful. This

agreement became the commitment that each participant

agreed to bring to coaching. If the coach, or client, begins to

sense that the commitment to these ground rules is wavering,

then he or she can raise this issue in the context of what has

been previously agreed to. There are, of course, times when

coaching may legitimately have to take a back seat, but this

decision should be mutual by both client and coach. Referring

to the ground rules can be a way to discuss this issue in a nondefensive

atmosphere.