5.3.1 Process Analysis

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This examination should best be done in context. You can glean a lot about

your interviewee and his/her stance towards the topic by ignoring the grid

results for a moment, and simply thinking back to the interview itself.

The grid interview is not a psychometric test. It has no norms, to be sure; but,

less obviously perhaps, it does not have to have ‘results’ to be useful. The

process by which the information is obtained is informative in itself, and

understanding this will provide you with a background for the other analyses

you’ll be doing – the ones in which you ‘look at the results’.

In point of fact, when counsellors use the repertory grid for counselling and

guidance purposes, they frequently give greater priority to what goes on

during the elicitation, and far less to what’s in the grid when the elicitation

process has been completed. The grid becomes a specialised form of

counselling dialogue – a technique for directing attention during a social

encounter – rather than a procedure which has to be completed to be

enlightening (Jankowicz & Cooper, 1982). You may not be engaged in

anything remotely resembling counselling, but you do want to understand

your interviewee, don’t you?

And so, you should always carry out a process analysis if you were the person

who conducted the grid interview. It’s your basic first step whatever other

analysis you do later. If someone else conducted the interview, it may be

possible to talk to the interviewer about any process issues which s/he noted

or can recall. If the grid was a self-grid, try to think about how it went,

following and amending the questions shown below, as appropriate.

Run through them, jotting down anything which occurs to you. Keep the notes

as a refresher when you use any of the other analysis techniques.