Chapter XI Spectator Information Support: Exploring the Context of Distributed Events

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Andreas Nilsson

Viktoria Institute, Sweden

Urban Nuldén

Viktoria Institute, Sweden

Daniel Olsson

Yojimbo AB, Sweden

Abstract

In the context of temporary, distributed events such as music festivals and

sports, the event is divided in several parts held at different geographical

locations at the same time or in a sequence. Thus, the conventional

technology used can only provide limited support at portions of the event.

This research focuses on the challenges for design concerning information

support in the context of distributed events. The chapter reports from

three empirical studies and applies two perspectives on context as a

background to the fieldwork findings. Within the results, three main

contextual requirements are presented that need to be considered when

designing information support for spectators in situ. The chapter contributes

to existing research in terms of providing descriptions of the interplay

between actors, context and the event itself. Among the conclusions

regarding design, we find that technology should be shaped to behave and

act according to how, where and with whom spectators are situated.