Introduction

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The Interaction Society is evolving literally as we speak. New information

and communication technologies (ICTs) are developed every day to enable us

to communicate and interact in new ways never imagined just a few years ago.

This book about the Interaction Society builds upon, and around, one single

observation of today’s IT use. The observation is that there is an ongoing broadening

of the use of information technology (IT) that traditionally has been applied

for calculations, transactions, storage of data, etc., into new areas more

closely related to human communication and interaction needs. So, while the

computer of yesterday was occupied with crunching numbers, today and

tomorrow’s technology will be occupied with maintaining our social contacts

with one another. It is sometimes said that a loved baby has many names. That

is also true for this new technology that has already been commonly labeled as,

e.g., ICT (information and communication technology), social belonging technologies,

awareness technologies, groupware, and community support.

Twenty-two researchers from around the world have contributed with thirteen

interesting chapters to this new book about this evolving technology-enabled

Interaction Society. The chapters are grouped into three different areas covering

various aspects of this phenomenon ranging from: 1) empirical case studies

that illustrate how people uses this technology in novel ways to interact, 2)

theories and models that help us analyze and better understand the impact this

technology has on us as individuals, as well as the impact it has on an organizational

as well as a societal level of analysis. Finally, the last section of this book

lets us look around the corner to see what the researchers are up to when it

comes to supporting future every day human interaction one to ten years from

now.