Focus Group

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When the User tests and Expert Walkthrough parts were finished, the HCI

researchers and test leaders from the empirical evaluations, as well as the game

designers, performed a joint focus group meeting. In the focus group, the

findings from the previous parts of the study were reported and discussed. The

first step in this process was to analyze and categorize the different findings from

both the empirical and the expert evaluations into problem areas or groups.

From the grouped findings, the participants constructed a more general picture

of the reported issues in the prototype. This picture was then used to generate

a number of implications for the next step in the overall design process; design

implications. The general picture was thoroughly discussed, with focus on how

the problem picture could be reconstructed into guidelines or implications that

designers would benefit from.

Each group of problems in the picture were discussed in terms of: which part(s)

of the game prototype design that was related to the problems, what kind of

more general usability issue the problems could be interpreted as demonstrating

different aspects of, and eventually how the essence of the usability problem

expressed by the problem group could be formulated into a guideline or an

implication for design.

Since the study was performed as a collaborative part of the process of

designing the edutainment game, implications were kept at a level that was

considered to be meaningful for the overall design process in terms of guidance

for designers when conducting re-design. That is, implications that would be

possible to use as meaningful input to the designers in the next step of the design

process.

Usability Problems Identified

In order to highlight the research process, some of the usability problems

identified are stated below. These are kept short, with the purpose to pinpoint

the overall picture of what occurred. Most of the usability problems in the

examples occurred both in the expert walkthroughs as well as in the empirical

usability evaluations, however not in all the empirical sessions.