Chapter VII Fluid Interaction in Mobile Work Practices

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Masao Kakihara

Kwansei Gakuin University, Japan

Carsten Sørensen

London School of Economics and Political Science, UK

Mikael Wiberg

Umeå University, Sweden*

Abstract

This chapter discusses the increasing fluidity of interaction that workers

perform in contemporary work settings. Everyday working life is

increasingly constituted of a heterogeneous mélange where people, work

objects and symbols, as well as their interactions, are distributed in time,

space and across contexts. When considering interaction where

participants, work, and interactional objects are mobile, the challenges of

supporting the fluidity of interaction in collocated settings are immense.

This chapter outlines mobile interaction in terms of the fluid topological

metaphor and analyses the dimensions of struggling with fluid mobile

interaction based on a framework characterising interactional

asymmetries.