The Structure of This Book

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The book consists of a collection of chapters that relate to three overall aspects

of the Interaction Society. The three parts are labeled (1) “Practice,” covering

empirical case studies that illustrates the use, impact and consequences of interaction

technologies on collaboration, individuals, and organization of work

(2) “Theories” and models that aim at describe and analyze how these new

technologies challenges our assumptions made about human communication in

general, and (3) “Supportive Technologies” that illustrate novel ways of enabling

good technical support for communication and collaboration in the area

of interaction, together with careful analysis of user requirements on such systems.

For each part in the book four chapters are included to cover that specific

aspect of the Interaction Society. The chapters provide not only analytical deepness,

but also valuable contributions to current research in the field. Further on,

the different chapters provide a somewhat rich overview of the problems and

challenges identified in relation to the Interaction Society. According to this the

structure of the book is as follows:

The first part of this book, entitled “Practice,” takes on an empirical approach

to the Interaction Society. In this section various empirical studies and cases

are presented that help us understand what is going on out there, i.e., how this

new technology to support interaction is, in many different areas, already widely

adopted and put into everyday use. The section is first introduced with a short

preface entitled “Stepping Out into the Fluidity ofInteraction” by the author

of this book that aims at setting the scene for the chapters included in this first

part of the book.

The second part of this book, entitled “Theories,” takes on a more theoretical

perspective on the Interaction Society. In this section, various discussions concerning

the basic concepts like “interaction,” “communication,” “collaboration,”

and “coordination” are presented. The contributing chapters in this second section

also contain models and theories developed to help us to better understand,

analyze and even predict the role and impact of modern information and communication

technologies on us as individuals, social groups, organizations and

on our society. Overall, the purpose of this section is thus to provide some

analytical tools for helping us to better understand computer-supported, and

mediated, interaction. The second section of this book is thus first introduced

by the author of this book with a short preface entitled “Making Sense of

Technology-Enabled Interaction.”

Finally, the third part of this book, entitled “Supportive Technologies,” is devoted

to the future of interaction technologies. Here, research efforts made to

realize novel applications and gadgets designed to support interaction are prex

sented as well as research that aims at identifying new requirements for interaction

technology design. This final section of this book is first introduced by

the author of this book with a short preface entitled “Let’s Head for the Future

of Interaction Technologies.”

Next follows a brief introduction of the contributing chapters. As the following

short descriptions of each chapter will show, the chapters in this book cover

many different empirical cases where information technology is used to support

interaction, various approaches to, or methods for, conducting studies of technology-

enabled interaction, a wide range of ways of interpreting and understanding

computer supported interaction, and several possible directions for

future development of technology in this area. Clearly, the Interaction Society

is a new society in the making, literally as we speak.