4.2 Programmatic Recovery Checklist

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Table 4-1 is the Programmatic Recovery Checklist. Use this table to find and

isolate a problem in the programmatic part of your project. The Programmatic

Performance Checklist is presented in Chapter 2 of this book.

T a b l e 4 - 1 — P r o g r a m m a t i c R e c o v e r y C h e c k l i s t

1 STATEMENT OF WORK (SOW) Recovery Yes

1a (NO) The SOW was not properly defined 59

1b (NO) The SOW is not within our capabilities 60

1c (NO) The SOW was not properly interpreted 62

1d (NO) The SOW was not properly negotiated 64

1e (NO) The SOW is not being properly monitored 65

1f (NO) The SOW is not being performed properly 66

2 SPECIFICATION Recovery Yes

2a (NO) The Specification was not properly defined 67

2b (NO) The Specification is not within our capabilities 69

2c (NO) The Specification was not properly interpreted 70

2d (NO) The Specification was not properly negotiated 71

2e (NO) The Specification was not properly monitored 72

2f (NO) The specification is not being properly performed 73

3 POLICIES, PLANS, AND PROCESSES Recovery Yes

3a (NO) There is not a clear trail between standard policies and plans and

Project/Program Plan and Technical Plan 74

3b (NO) There is not a clear trail between customer policies and plans and

the Project/Program Plan and Technical Plan 75

3c (NO) There is no clear trail between enterprise policies and plans and the

Project/Program Plan and Technical Plan 76

4 ORGANIZATION Recovery Yes

4a (NO) The numbers of personnel assigned to each task are not correct 77

4b (NO) The mix of personnel to accomplish the task is not appropriate 78

4c (NO) The personnel are not acting and reacting as a team 82

5 TEAMS, ALLIANCES, AND SUBCONTRACTS Recovery Yes

5a (NO) The subcontracts were not properly defined 83

5b (NO) The subcontract tasks are not within the capabilities of each team

member, partner, or subcontractor 84

5c (NO) The subcontracts were not properly negotiated 87

5d (NO) The subcontracts are not properly monitored 88

5e (NO) Team members, partners, and subcontractors are not performing

properly 89

6 MATERIALS Recovery Yes

6a (NO) Purchase Orders were not properly written 91

(continues)

T a b l e 4 - 1 — ( C o n t i n u e d )

6b (NO) All vendors are not competent to perform their tasks 91

6c (NO) Purchase Orders are not properly monitored 92

6d (NO) Vendors are not performing properly 95

7 PERSONNEL Recovery Yes

7a (NO) Each person is not competent to perform the tasks assigned 95

7b (NO) Each person is not available when needed 97

7c (NO) Salaries/wages are not equal to or less than those bid 98

7d (NO) Interpersonal conflicts do exist 99

8 TRAINING Recovery Yes

8a (NO) All personnel have not been adequately trained 101

8b (NO) The training program is not economical 102

9 DATA MANAGEMENT Recovery Yes

9a (NO) The proper amount of data is not being delivered on time 103

10 QUALITY Recovery Yes

10a (NO) The Quality Plan is not thorough, complete, and authorized 104

10b (NO) Specific quality characteristics that are important to the project

were not identified 105

10c (NO) Quality is not measured so that improvement or degradation is not

clear 105

11 FINAL DELIVERY Recovery Yes

11a (NO) Final delivery was not accepted by the customer without delay 106

11b (NO) Third-party or drop shipping is involved 107

Starting at 1a, read each assertion in the table. If you can answer YES to the

assertion, check it off and proceed to the next one. If you answer NO to the

assertion, go to the page number listed under the ‘‘Recovery’’ column for that

assertion.