10.1 General

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As a project manager, you probably consider yourself through. After all, you

found the problem, created a fix, invented new metrics, and incorporated the

whole thing into your project that is now operating as it should. You’ve done

your part so you’re through, right? Wrong! Now is the time to follow through.

Even though the program or project is temporary, by definition it has a beginning

and an end, and you have a responsibility to the continuum, the enterprise.

It was the enterprise that created the project or program in the first place, and

it will be the enterprise that prevails after the project or program is completed.

Every company operates a little differently so you’ll need to make your

involvement consistent with how your company does business. Whatever it is,

the findings you came up with must be incorporated back into how the company,

the enterprise, the program, and the project do business. The ‘‘thing’’ that

created the problem in the first place must be corrected. If you followed all the

steps in this plan, you should know what the ‘‘thing’’ is. Now the issue is how

to fix it.