Key Steps in a Fifth-Generation Approach

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How should systematic SP&M be carried out in organizational settings? While

the answer to this question may vary by national culture, organizational culture,

and top management values, one way is to follow a ‘‘seven-pointed star

model for systematic succession planning and management.’’ That model is

illustrated in Exhibit 3-6. The steps in the model, summarized below, provide

the foundation for this book—and the foundation for many best-practice

SP&M programs in many organizations.

Step 1: Make the Commitment

As a first step, the organization’s decision-makers should commit to systematic

SP&M and establish an SP&M program. To some extent, this represents a ‘‘leap

of faith’’ in the value of planned over unplanned approaches to SP&M. In this

step the organization’s decision-makers should:

Assess current problems and practices.

Assess and demonstrate the need for the program.

Determine the organization’s exact SP&M program requirements.

Link the SP&M program directly to organizational and human resource

strategic plans.

Benchmark SP&M practices in other organizations.

Clarify the roles of different groups in the program.

Formulate a program mission statement.

Exhibit 3-6. The Seven-Pointed Star Model for Systematic Succession

Planning and Management

Step 1:

Make the

Commitment

Step 6:

Close the

Developmental Gap

Step 7:

Evaluate the Succession

Planning Program

Step 2:

Assess Present Work/People

Requirements

Step 3:

Appraise Individual

Performace

Step 5:

Assess Future

Individual Potential

Step 4:

Assess Future Work/People

Requirements

Write a policy and procedures to guide the program.

Identify target groups to be served by the program.

Establish program priorities.

Prepare an action plan to guide the program.

Communicate the action plan.

Conduct SP&M meetings as necessary to unveil the program and review

progress continually.

Train those involved in the program as necessary.

Counsel managers about SP&M problems in their areas of responsibility.