ACKNOWLEDGMENTS

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Writing a book resembles taking a long journey. The researching, drafting, and

repeated revising requires more time, effort, patience, and self-discipline than

most authors care to admit or have the dedication to pursue. Yet no book is

written in isolation. Completing such a journey requires any author to seek

help from many people, who provide advice—and directions—along the way.

This is my opportunity to thank those who have helped me. I would therefore

like to extend my sincere appreciation to my graduate research assistants,

Ms. Wang Wei and Ms. Yeonsoo Kim, for their excellent and able assistance in

helping me to send out and analyze the survey results, and for helping me to

track down and secure necessary copyright permissions.

I would also like to thank Adrienne Hickey and other staff members at

AMACOM, who offered numerous useful ideas on the project while demonstrating

enormous patience with me and my busy schedule in consulting and

presenting around the world.