Employer-of-Choice Engagement Practices Review and Checklist

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Review the engagement practices presented in this chapter and check the

ones you believe your organization needs to implement or improve.

To Reduce Stress from Work-Life Imbalance and Overwork:

47. _ Initiate a culture of ‘‘giving-before-getting.’’

48. _ Tailor the ‘‘culture of giving’’ to the needs of key talent.

49. _ Build a culture that values spontaneous acts of caring.

50. _ Build social connectedness and harmony among employees.

51. _ Encourage fun in the workplace.

Notes:

1. Ellen Galinsky, Stacy S. Kim, and James T. Bond, ‘‘Feeling Overworked:

When Work Becomes Too Much,’’ Families and Work Institute,

2002.

2. ‘‘Stress at Work,’’ report of The National Institute for Occupational

Safety and Health, Cincinnati, 2004, citing survey by Northwestern

National Life.

3. Galinsky, Kim, and Bond, op. cit.

4. William Atkinson, ‘‘Strategies for Workplace Stress,’’ Risk & Insurance,

October 15, 2000.

5. ‘‘Stress at Work’’ report.

6. Dori B. Reissman, Peter Orris, Roy Lacey, and David E. Hartman,

‘‘Downsizing, Role Demands, and Job Stress,’’ Journal of Occupational

and Environmental Medicine 41, 4 (1999): 289–293.

7. Galinsky, Kim, and Bond, op. cit.

8. Laura Nash and Howard Stevenson, Tools for Creating Success in Your

Work and Life (Hoboken, N.J.: John Wiley and Sons, 2004).

9. Galinsky, Kim, and Bond, op. cit.

10. Randstad Workplace Report (Amsterdam, Netherlands, 2002).

11. True Careers Family and Work Survey (Reston, Va., 2002).

12. Radcliffe Public Policy Center research study, 2002.

13. Ibid.

14. Carol Hymowitz, ‘‘Bosses Need to Learn Whether They Inspire, or

Just Drive, Staffers,’’ Wall Street Journal, February 18, 1999.

15. Cited in ‘‘Business Briefs,’’ Wall Street Journal, April 6, 2000.

16. James L. Heskett, W. Earl Sasser, Jr., and Leonard A. Schlesinger, The

Service-Profit Chain: How Leading Companies Link Profit and Growth to

Loyalty, Satisfaction, and Value (New York: Free Press, 1997).

17. Edward E. Lawler III, Treat People Right! How Organizations and Individuals

Can Propel Each Other into a Virtuous Spiral of Success (San Francisco:

Jossey-Bass, 2003).

18. Julia Boorstin, ‘‘The 100 Best Companies toWork For,’’ Fortune, January

12, 2004.

19. Ibid.

20. Ibid.

21. Ruth Baum Bigus, ‘‘At This Company, It’s All About Benefits,’’ Kansas

City Star, April 20, 2004.

22. ——— ‘‘Marketing Firm Tackles Nagging Issue of Burnout,’’ Kansas

City Star, August 28, 2001.

23. Mary E. Burke, Evren Essen, and Jessica Collison, ‘‘2003 Benefits Survey,’’

SHRM/SHRM Foundation, June 2003.

24. Carol Kleiman, ‘‘Companies Assess Value of Work-Life Programs,’’

Omaha World-Herald, June 24, 2001.

25. Ibid.

26. Elayne Robertson Demby, ‘‘Do Your Family-Friendly Programs Make

Cents?’’ HR Magazine, January 2004.

27. Sue Shellenberger, ‘‘This Time, Firms See Work-Life Plans as Aid

During the Downturn,’’ Wall Street Journal, March 29, 2001.

28. Ruth Baum Bigus, ‘‘Firm’s Policies Are Aimed at Retaining Workers,’’

Kansas City Star, May 15, 2001.

29. Charles Fishman, ‘‘Sanity Inc.,’’ Fast Company, January 1999.

30. Boorstin, op. cit.

31. Peter Simon, ‘‘No Fooling: Fun is Good for Business,’’ reprinted in

HRD KC 2000, June 26, 2000.

31. Ruth Baum Bigus, ‘‘Creating Bonds Between Far-Flung Workers,’’

Kansas City Star, July 17, 2001.

32. Boorstin, op. cit.

33. T. Rotondi, ‘‘Organizational Identification and Group Involvement,’’

Academy of Management Journal 18, 1975.

34. Matthew Boyle, ‘‘Beware the Killjoy,’’ Fortune, July 23, 2001.